Need IT Help?
Logging into your UPEI account:
Contact the UPEI Health Education Facility IT Support Team
Location: Health Education Facility, Room 287
Email: hef-it-support@upei.ca
Submit a Help Request Note: Must have a upei.ca email address to use this form.
Live Critical Issues: (902) 566-0465
Hours of operation
Monday to Friday 8:00 am – 4:00 pm
Extended support for teaching and learning
IT Systems and Services, in collaboration with the Robertson Library, now offer extended hours of technical support to cover evening classes.
Extended support hours will run from 4:30 pm to 8:00 pm Monday through Thursday, and 4:00 pm to 8:00 pm on Friday. This service will be delivered by the Robertson Library Service Desk.
Phone: 902-566-0583
Email: reference@upei.ca
After hours IT emergency contact
For after-hours IT emergencies, contact UPEI Security Services at 902-566-0384